![]() ![]() I reset the hub by holding down the pair button / removing power and it resets. I've tried to update the software via a computer but my computer says to use the App on your IOS device. now.Īfter resetting the remote using Power Off / Menu the screen just shows "". I went through the process of resetting the hub and remote so I could set it up fresh, well that was a bad idea. I have a Harmony Hub with Ultimate remote that was linked to another account (previous home owner). I can’t verify if the original Smart Control will work as well alongside the companion, but I am able to assign it’s buttons with commands so I assume so.I've been stuck on this problem for a few days now and can't seem to figure it out. So now in my menu I have the option of editing 3 different remote buttons now, the Smart Control which I don’t have, the Keyboard, & the Companion. I was expecting #2 to remove the Smart Control remote from the list & replace it with the Companion remote, but when I paired the Companion with the Hub it just added the Companion. ![]()
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